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Server/Desktop Support Specialist
Town of Greenfield
Full Time – Benefited Position

Responsible for support of server/desktop operating systems, hardware configuration, webpage, and user support, including scheduling and maintaining existing operational functions, responding to non-scheduled service calls, diagnosing and resolving operating issues, and supporting and developing new system project plans. Installs and maintains server and desktop systems, related components, peripherals, operations systems, configurations, utilities, office automation and other applications; provides support for Microsoft office automation applications.  Connects server and desktop to networks and other interoperable devices and peripherals.  Performs or coordinates server and desktop installation and maintenance.

Bachelors Degree in Computer Science or related field or five years of proven experience, or a combination of education and experience that enables performance of all aspects of the position.
Experience in assisting users remotely and onsite is required.   2 years experience: troubleshooting network connectivity and VPN related issues; basic routing and switching concepts; Windows Server administration; incident management; Server, Desktop and Microsoft Office (all versions) troubleshooting; Laptop, Desktop and Server hardware support.  Knowledge of Office365 preferred.

To download position description and employment application, select the links below:

Applications are also available at:
Human Resources, Town Hall, 14 Court Square, Greenfield, MA 01301
Please mail your resume and employment application to the address above
or
send via email to: hr@greenfield-ma.gov
Applications will be accepted until position is filled.  NO PHONE CALLS PLEASE.
AA/EOE